Privacy Policy

• Personal Information: Name, email address, phone number, and details provided via contact or enquiry forms.
• Professional Information: Veterinary qualification or professional role, if voluntarily provided when accessing professional resources.
• Usage Data: Pages visited, time on site, browser type, device type, and anonymised interaction data collected via analytics tools.
• Cookies & Tracking: Essential cookies required for website function and analytics cookies used to improve content and performance.
• Communications: Content of emails, enquiries, or messages sent to AlcoVet Healthcare.

• Respond to and manage enquiries, contact form submissions, and partnership requests
• Improve website content, usability, and educational resources based on anonymised usage data
• Send updates, product information, or communications where you have given consent
• Ensure website security, prevent fraud, and maintain system integrity
• Comply with applicable legal and regulatory obligations under Indian law

We use cookies and web analytics tools — including Google Tag Manager and Google Analytics — to understand how visitors interact with this website and to improve content and performance. Cookies used include:

• Essential cookies: Required for the website to function correctly. Cannot be disabled.
• Analytics cookies: Collect anonymised usage data to improve website performance. May be declined.
• Tag Manager: Google Tag Manager is used to manage tracking scripts; no personal data is sent to Google Tag Manager directly.

You may manage or disable non-essential cookies through your browser settings or our Cookie Policy page. See Cookie Policy for full details.

AlcoVet Healthcare does not sell, rent, or trade personal information to third parties. Data may be shared only in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist with website hosting, analytics, email delivery, or CRM — bound by confidentiality obligations.
• Legal requirement: Where disclosure is required by applicable law, court order, or regulatory authority.
• Business transfer: In the event of a merger, acquisition, or asset sale, personal data may be transferred with appropriate notice.

Data may be processed and stored using secure cloud-based systems, including service providers that may operate outside India. Where personal data is transferred internationally, AlcoVet Healthcare ensures that appropriate contractual, technical, and organisational safeguards are in place consistent with applicable Indian data protection requirements under the Digital Personal Data Protection Act, 2023 (DPDP Act).

AlcoVet Healthcare implements administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, or destruction. These measures include secure HTTPS transmission, access controls, and periodic review of security practices.

However, no internet-based system is entirely secure. While we strive to protect your data, we cannot guarantee absolute security of information transmitted to or from this website.

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligation. When data is no longer required, it is securely deleted or anonymised in accordance with our internal retention guidelines.

This website is not directed at individuals under 18 years of age. AlcoVet Healthcare does not knowingly collect personal data from minors. If we become aware that personal data has been collected from a person under 18 without parental or guardian consent, we will take steps to delete such data promptly.

This website may contain links to external third-party websites for reference and convenience. AlcoVet Healthcare is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any external sites you visit.

This Privacy Policy is drafted in accordance with applicable Indian data protection legislation and responsible veterinary communication standards. Our legal bases for processing personal data include consent, legitimate interest, and compliance with legal obligations.

AlcoVet Healthcare may update this Privacy Policy periodically to reflect changes in law, regulatory guidance, or operational practice. The most recent revision date is displayed at the top of this page. We encourage you to review this policy regularly. Continued use of this website following an update constitutes acceptance of the revised policy.